The replica Rolex Day-Date watches dial exchange service refers to the consumer’s request to replace or purchase another dial while the original is intact. Whether it exists or not, there are divergent opinions in the world. Some people swear on the internet that they are the ones who have been there, and list the dials as evidence; others scoff and say they have been told in stores that the service is not available. So, what is the truth of the matter? Is Rolex’s disk exchange service a figment of the imagination of a few or a secret not known to the general public?
In fact, many years ago, some Rolex dealers in Europe, America and even Hong Kong offered disc exchange services. There would be a special counter in the store to display all kinds of Rolex dials for people to choose from. For example, if a customer wants to buy a 126333 gold model, but the entire watch only has a white disc, the customer can ask for a white disc. In this case, the customer can either exchange the white disc for a gold disc or buy a separate gold disc.
Of course, the service itself has restrictions and may require additional fees. For example, the Rolex Logbook and Day Date models can theoretically replace most of the dials: chocolate, green, white Roman numerals, white bars, etc. However, in the case of the GMT-Master II, white Roman numerals are not possible, as they do not exist. Paid services are more understandable, such as the request to replace the bar dials with diamond dials, which naturally entails an additional price difference.
This service was once very popular in Europe and the US, with people sharing photos of Rolex dials on foreign watch forums. The popularity of this service is due in large part to Rolex’s after-sales service policy: as long as the dials are made by Rolex, they are covered by the same after-sales warranty. As such, who wouldn’t love a watch that can be played with in a variety of positions without worry?
However, with the passage of time, especially as the market for individual models rises, the swap service has been tightened in recent years.
Many disk into the “restricted list”. A European watch friend half a year ago wanted to 116508 white plate models for a green plate, but was rejected by the dealer. The rationale is very simple: at a time when the green Goldie is already showing speculation, why don’t the dealers who have the qualifications of the discs choose to exchange them themselves and sell the discs to passers-by? Not to mention, even dealers with repair or parts rights have strict quantity control when it comes to taking hot model plates. As for super VIPs and those with special access, naturally it’s a different story.